Veteran owned · Wasilla, Palmer & the Mat-Su Valley
Furnace Repair in Wasilla, AK
Same-day diagnosis when it's twenty below. Veteran-owned, Valley-based, and answering the phone at 2 a.m.
24/7
Emergency dispatch
A+
BBB accredited
2010
Serving the Valley since
$0
Install estimates
Based in
Wasilla, Alaska
Hours
Mon–Fri office hours · 24/7 emergency dispatch
Service area
Eagle River to Talkeetna, Glenn Hwy to Glacier View
Dispatch
Why the Valley calls Knik
Alaska-grade experience behind every truck roll
Knik Heating, LLC was founded by Patrick Hall, an HVAC professional with over twenty years in the trade including six years as a natural gas operator in Prudhoe Bay. Veteran-owned, BBB-accredited with an A+ rating, and serving the Mat-Su Valley since 2010 with 24/7 emergency service.
Veteran
Owned & Operated
BBB
A+ Accredited
Serving the Valley Since
2010
Emergency Dispatch
24/7
Equipment we install and service
24/7
Emergency
The education
What actually goes wrong with a Valley furnace
A furnace in Southcentral Alaska runs eight or nine months a year, often at high fire, in air that swings forty degrees in a day. That duty cycle finds every weak part. The four failures our technicians diagnose most often are a dirty or cracked flame sensor that shuts the burner down within seconds of ignition, a failed hot surface igniter, a pressure switch tripped by a snow-blocked or frost-plugged intake or exhaust termination, and a cracked heat exchanger.
The first three are inexpensive parts and a same-visit fix. The fourth is a combustion safety issue: a cracked heat exchanger can put carbon monoxide into the supply air, and it is the one finding that ends with a red tag rather than a repair. Knowing which of the four you have is the entire point of a diagnostic visit — and it is why we explain the reading on the meter rather than just handing over a price.
Straight answer
If you'd rather just talk it through, call (907) 357-6111 or text (907) 308-4233. Emergency furnace and plumbing calls are answered around the clock.
What you get
Specific, not generic
Everything below is something a technician actually does on the job.
01
Diagnosis you can see
Technicians walk you through the fault code, the manometer reading, or the combustion analysis before quoting anything. No sealed envelope pricing.
02
Fully guaranteed repairs
Every heating repair Knik Heating completes is backed by our guarantee. Published on our site, honored on the job.
03
Free install estimates
Replacement quotes and heating system upgrades are estimated at no cost, with no hidden call-out charge folded in.
04
Carbon monoxide safety checks
Combustion is tested on repair visits, not just installs. Cracked exchangers and blocked flues get found before they become emergencies.
05
Stocked service vans
Igniters, flame sensors, pressure switches, inducer motors and control boards for common Valley equipment ride on the truck.
06
Cold-climate sizing
Replacements are sized for a real Wasilla design temperature, not a Lower 48 rule of thumb that leaves you short at -20°F.
07
Clean work areas
Drop cloths, shoe covers, and a mechanical room left tidier than we found it — the thing our reviews mention most.
08
24/7 emergency dispatch
No-heat calls are prioritized. We aim for same-day service whenever the schedule and the Glenn allow.
How it goes
From your call to a system that works
- 01
Call or text dispatch
Tell us the symptom — no heat, short cycling, blowing cold, a code on the board. Our office crew triages emergencies first.
- 02
On-site diagnostic
The technician isolates the fault, tests combustion and static pressure, and shows you what failed and why.
- 03
Options, then approval
You get repair-versus-replace numbers up front. Nothing gets installed until you say go.
- 04
Repair or install
Most repairs finish the same visit. Replacements are scheduled fast, with temporary heat discussed if you're without.
- 05
Verify and document
We re-test operation, confirm safe combustion, and leave you with what was done and what to watch.
Options
Pick the starting point
Every option starts with a real diagnosis. Pricing is quoted for your equipment, never guessed at online.
Diagnostic Visit
For a furnace that is down, short cycling, or throwing a code.
- Full system diagnostic
- Fault isolated and explained
- Repair quoted before work begins
- Guaranteed workmanship
Repair & Restore
The most common outcome: parts on the truck, heat back the same day.
- Priority no-heat scheduling
- Common parts stocked on the van
- Combustion safety verified
- Every repair fully guaranteed
- Clean-up included
System Replacement
High-efficiency furnace installation, estimated free of charge.
- Free in-home estimate
- Cold-climate load sizing
- High-efficiency gas equipment
- Venting and gas train brought to code
Alaska specific
The garage unit heater nobody inspects
Mat-Su homes very often run a second gas appliance nobody thinks about: a Modine or similar unit heater hanging in the garage. It shares a flue path, a gas line, and sometimes a thermostat circuit with the house — and it is the appliance most likely to be running with a cracked exchanger, because no one has looked at it since the house was built. One of our published reviews describes exactly that: a technician finding cracked heat exchangers on both the furnace and the garage unit heater on the same visit.
- Combustion tested on both appliances, not just the one that failed
- Flue and intake terminations checked for snow and frost blockage
- Gas pressure verified across the whole train
- Carbon monoxide readings shared with you on the spot
Real work, real Valley homes
From our trucks, not a stock library
Google reviews
What Valley homeowners say
Published reviews from our Google Business Profile, word for word.
“I had a troubleshooting appointment today for 11:00-11:30 am. Alex called at 10:30 and said he was on the way and would be about 20 minutes out he was early which was awesome. He checked my heating system out figured out the problem, which was a simple fix. He was very polite and knowledgeable and so was his apprentice. They left there work area clean and tidy. Price was spot on to the initial call out fee. Highly recommend Knik Heating and Alex for any job.”
James Spaulding
Heating troubleshooting · 1/12/2025
“Aidan came out and addressed some serious safety concerns at my home, discovered the source of the issue (cracked heat exchanger on both the furnace and the garage unit heater) and took great care of myself and 3 kiddos! Additionally, Jared took great care of my grandpa and left him feeling assured that everything was taken care of.”
Taylor Mckechnie
Cracked heat exchanger · 6/18/2025
“Jared the technician was very thorough and did an exceptional job in troubleshooting my problem and servicing my boiler, very polite and knowledgeable. I would highly recommend Knik Heating to friends and family.”
timothy Quirk
Boiler service · 7/08/2025
“Arrived on time, very professional, knowledgeable and time efficient. Answered all questions and was polite to my kids.”
Brock Blankenship
Service call · 1/12/2025
“Very pleased with the service that my house desperately needed. Everyone was very knowledgeable and pleasant.”
Mikael Grim
Whole-home service · 12/12/2024
“They sure saved me for being able to get to my house to fix my furnace and a small problem I had. I'm trying to sell my house and they took care of my problem. They had a wonderful workman who really explained things.”
Wilma Gonzales
Furnace repair before a home sale · 7/29/2025
Common questions
Answers before you call
Something not covered? Text (907) 308-4233 and our dispatch crew will answer it.
How quickly can you respond to a no-heat call?
Heating emergencies are prioritized and we strive for same-day service whenever possible. Emergency furnace repair is best reached by phone or text rather than the form — dispatch checks form messages daily, but the phone is answered around the clock.
Do you guarantee your furnace repairs?
Yes. Our heating repairs are fully guaranteed. We stand behind the workmanship, and if something we touched doesn't hold, we come back.
Do you charge for replacement estimates?
No. Estimates for heating system installations and replacements are free, so you can compare repair and replacement honestly before deciding.
My furnace lights, then shuts off after a few seconds. What is that?
That pattern usually points to flame rectification — most often a dirty or failed flame sensor, sometimes a grounding or gas pressure issue. It is one of the least expensive furnace repairs there is, and it is worth having diagnosed instead of resetting the breaker all winter.
Is it worth repairing a furnace that's fifteen years old?
Often, yes — a $200 igniter on a sound heat exchanger is money well spent. The math changes when the heat exchanger is cracked, the unit is over about twenty years, or annual repair costs are approaching a meaningful share of replacement. We give you both numbers and let you choose.
Do you work outside Wasilla?
Yes. We serve customers as far south as Eagle River and Anchorage, north to Talkeetna, and east along the Glenn Highway to Glacier View, with Wasilla and Palmer as our home towns.
Wasilla, Palmer & the Mat-Su Valley
Get furnace repair & installation handled by the Valley's veteran-owned crew
Free estimates on installations. Guaranteed repairs. 24/7 emergency dispatch out of Wasilla.